FAQ

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How to set Caller Ringtone?

2026/6/10 15:54

How to set Caller Ringtone?1、Tap【Set Ringtone】2、Tap the【Use as Ringtone】button. If unavailable, tap【More】at the bottom right.3、Select your uploaded ringtone.

How to set up Contact Poster

2026/6/10 15:53

How to set up Contact Poster01 Tap the target contact, then tap 【Contact Photo & Poster】02 Select 【Poster】, then tap Choose Photo03 Tap 【Photo Library】, then select the contact poster you just saved04 Tap 【Done】 in the top-right corner to complete the setup

How to set up live wallpaper

2026/6/10 15:51

How to set up live wallpaper?1. Select the "" wallpaper, click ""2. Select "Use as Wallpaper" 3. Make sure "live" is turned on and click Add4. Click [Set as Wallpaper Pair], the setting issuccessful,and you can view the dynamic effectby turning on the screen. Unable to set live wallpaper:1. Click "Cancel" and reselect the wallpaper.2. The video has a large p...

How to install standby widget

2026/6/10 15:37

1. Enter the standby widget page, select the standby widget you want to add, and click "Save to My Widget";2. Lock the phone screen and charge it, let it sit horizontally, wait for the "standby" button to enter, and slide it to the standby widget page (the first use will default to the widget page);3. Long press the left widget area to edit and stack;4. Click on the "+" in the ...

How to install CarPlay Widget

2026/6/10 15:35

CarPlay Widget Setup GuideAfter upgrading to iOS 26, you can now place your favorite app widgets right onto your car's screen! Follow the guide below to set it up~(Tap the video below to play the tutorial)

Installation Tutorial for OPPO Widgets

2026/4/20 15:41

Installation Tutorial for OPPO WidgetsReturn to the home screen. Long - press or pinch the blank area of the mobile phone desktop with two fingers to enter the editing mode. Then click "Add"/"Widgets"/"Applets"/"Tools"/"Atomic Components"/"Cards"/"Plugins"/"Hanging Accessories"/"Desktop Hanging Accessories" (the names ...

Desktop Shortcut Guide

2026/4/20 15:39

Desktop Shortcut Guide1、Tap To Set, enter the iScreen Desktop Widget Permissions page, tap Permission, and find Other Permissions2、Scroll down on the Other Permissions page, find Home screen shortcuts, tap it, and select On.

Tutorial for VIVO Widgets

2026/4/17 14:10

Tutorial for VIVO Widgets1.Return to the homescreen. Long - press or pinch the blank area of the homescreen with two fingers for zooming to enter the editing mode. Then click on “Add”/“Widgets"/"Tools”/“Cards"(the names may vary depending on different models)2、Scroll down to the bottom of the list, click [More widgets or kits] below, and find iScreen.3.Slide to select the widget size. Click o...

Installation Tutorial for OPPO Widgets

2026/4/17 14:06

Installation Tutorial for OPPO WidgetsReturn to the home screen. Long - press or pinch the blank area of the mobile phone desktop with two fingers to enter the editing mode. Then click "Add"/"Widgets"/"Applets"/"Tools"/"Atomic Components"/"Cards"/"Plugins"/"Hanging Accessories"/"Desktop Hanging Accessories" (the names ...

How to install desktop widgets

2026/2/25 11:28

Desktop Widget Installation TutorialiScreen offers hundreds of desktop widgets for both aesthetic and functional purposes—you’re sure to find one you like! Follow the tutorial below to install your favorite widget on the home screen.1  Selecting and Managing Widgets1. In iScreen, you can discover widgets you like by browsing, exploring categories, or using the search function.2. Tap the widget you want...

How to install the lock screen widget

2026/2/25 09:55

Lock Screen Widget Installation TutorialFollow the tutorial below to install your desired lock screen widgets.1  Selecting Widgets1.On the Discover page of iScreen, tap Lockscreen Widgets and select your favorite widgets.2. Tap the widget you want to add, complete its configuration, then tap Save to My Widgets to save it. Some widgets require watching an ad (tap Ad Unlock) or upgrading to premium for s...

How to request a refund for VIP

2026/6/23 09:37

How to request a refund for VIPOn the Member Card under "More", tap "Contact Customer Service". In the pop-up window, select "Apply for Refund" to enter the after-sales service page. Choose the order you wish to refund, tap "Apply for Refund", and follow the on-screen instructions to start the refund process. If you cannot find the "Apply for Refund" button,...

Refund Rules

2026/6/16 18:25

Refund Rules1. WeChat Pay OrdersFull self-refund available in App within 7 days after successful payment for membership orders.2. Alipay OrdersFull self-refund available in App within 7 days after successful payment for membership orders.3. Refund LimitOne refund per account monthly, with a total limit of 3 refunds per account.4. Special CasesPlease contact support for orders exceeding the 7-day limit or ot...

Questions about Orders

2026/6/12 18:11

Questions about OrdersYou may refer to the guidelines for orders and membership usage. Feel free to contact our customer service for assistance if you encounter any issues.1. Unable to use membership benefits after paymentFully close and restart the App, and make sure you are logged in with the same account used for the membership purchase.If the problem persists, contact customer service and provide your o...

Charging Island not disappearing after unplugging?

2026/5/8 10:02

Make sure you have enabled both Connectedand Disconnected in your Shortcuts settings:Charging Island Tutorial - Step 2.You can also swipe left or right on the Dynamic Island area to dismiss it.

​How to get the outfit ID

2026/4/20 11:49

How to get the outfit ID1、On the Plushies page, tap photo. After generating your Plushie’s outfit, tap Share to get the outfit ID.2、You can share the Outfit ID with friends or get the ones you like from social media. On the Plushies dressing page, tap Import, enter the corresponding Outfit ID, and you can use the exact same style!

Xiaomi mobile phone dynamic wallpaper application failed?

2025/10/28 18:01

Due to system restrictions on Xiaomi phones, you need to enable the Dynamic Wallpaper Service to apply dynamic wallpapers with one click. Here is the tutorial to enable the Dynamic Wallpaper Service:1.Find System Settings: Locate the systemsettings on your home screen and open it.In the settings, click on Apps/Application Settings.2. Search for iScreen: In the application settings, search for iScreen and cl...

Unable to open the shortcut

2024/9/25 14:07

If you are unable to open or run the Shortcuts library, please turn on 【Allow Running Scripts】for the Shortcuts library in the settings.

How to add to the desktop

2024/9/25 14:07

1. First, long press on an empty area, click on "Edit", then click on "Add Widget".2. Locate the "Shortcuts" app, and choose "Add Widget".3. After the widget has been added, long press on the widget, select "Edit Widget", and then click on "Shortcuts" to choose the shortcut you want to run.x

How to add to the lockscreen

2024/9/25 14:07

Only supported for iOS18 and above users.1. Long press on an empty area of the lock screen, click on 【Customize】, then click on 【Lock Screen】.2. Delete any existing shortcut switches, then click on 【Add】. Find 【Shortcuts】in the list and select the command you want to run.3. If a shortcut has already been added, you can click on the 【Shortcuts Icon】in the lock screen edit mode to select a different command y...

How to add to Control Center

2024/9/25 14:06

Only supported for iOS18 and above users.1. Tap the "Add" button at the top right corner or long press on an empty area, then click on "Add Control". Find the Shortcuts app and add the shortcut you want to run.2. In the Control Center editing mode, you can modify the command to run by tapping on the "Shortcuts icon".

Checking Battery Life

2024/9/25 14:06

1. First, get the "Battery Life" added to the Shortcuts App. On the iPhone, go to "Privacy – Analytics & Improvements" and enable "Share iPhone Analytics".2. Once enabled, the iPhone will store system logs about battery information. It takes a few days for logs to appear after the first time enabling this option.3. Open the latest log file, click the "Share" butto...

How to add to Action Button

2024/9/25 14:05

Limited to iPhone15 Pro and later models.1.On the [Settings] page, find the [Action Button] feature, and swipe left or right on the action button to find[Shortcuts].2.Tap [Add Shortcut] below, select the shortcut you want to run, and pressthesidebuttontoexecute.

How to turn off click effects?

2024/9/6 09:43

How to turn off click effects?To turn off click effects that are displayed on the wallpaper, simply change the wallpaper to a new one.

Why are animation widgets not dynamic?

2022/12/12 14:36

Why are animation widgets not dynamic?① Animations such as small animations need to be upgraded to ios16.1 or above to display the animation effect normally, but due to system limitations, there is a small probability that the card owner will not move. You can force refresh by clicking on the widget on the desktop or restarting the mobile phone.② Rotating animations such as windmills cannot be recovered tem...

Unsuccessful wallpaper/dynamic wallpaper setup?

2022/12/5 13:51

Unsuccessful wallpaper/dynamic wallpaper setup?Some models do not support setting Wallpapers/Live wallpapers directly. You can save wallpapers to the album and try to set them manually.

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